Contact Us
We are committed to excellent customer service – conveniently contact us by phone or submit a request below. Be sure to describe your issue as clearly as possible. For immediate service please call us.
Monday – Friday
5AM – 4 PM, Mountain Time
For Emergency Assistance Plus
Assistance is available 24/7/365
If you need Emergency Assistance: EA+ is not a first responder. Please call 911, or use this list to access immediate medical assistance if you are traveling outside of the U.S. Once you have been admitted to the hospital, use the Emergency Assistance numbers provided to the right (or on the back of your membership card) to contact EA+.
Emergency Assistance Numbers:
These phone numbers are for emergency use only. Do not use them for general questions or non-urgent matters.
Within U.S.: 866-816-2073
Outside U.S.: +1-603-328-1752
Have a Question
We will respond to your message in the order it was received. For immediate assistance, please call us at the number above.
Contact us by mail
Mail Correspondence To
VFW Member Plans
Customer Service
P.O. Box 26610
Phoenix, AZ 85068
Mail Payments To
VFW Member Plans
Remittance Center
PO Box 7148
Pasadena, CA 91109-7148
To learn how to report a claim, check out our Report a Claim page.
Frequently Asked Questions
Benefits can feel complex. We’re here to help.