Report a Claim

Claim submission varies by product; please refer to your specific product for details.

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View all FAQs Accidental Death Insurance Plan Cancer Care Insurance Plan Emergency Assistance Plus® (EA+®) General Group Term Life Insurance Hospital Help Plan ID Resolve No-Cost Accidental Death Protection Report a Claim Senior Term Life Insurance Telemed Plan Travel Accident Protection

Visit www.ClaimFormAssist.com for more information on submitting your Cancer or Hospital Indemnity claims. This site will provide information on how to Fast Track your claims and what materials you will need to provide.

Call our Member Benefits team at 1-877-850-0183 and they will walk you through the claims process as well as explain the items needed for this type of claim.

ID Resolve Hotline | Call 1-866-436-8125

 Emergency Assistance Plus is a membership program, not insurance. Therefore, all services must be arranged and provided by EA+ at the time of service. Since this is a service that assists in real-time, all the paid services under your membership will be arranged and paid in full upfront by EA+ as necessary at the time of need, so you never have to worry about making payments upfront and getting reimbursed later. To arrange services, please contact the Emergency Assistance numbers located on the back of your membership card, also provided here for convenience:

Within U.S.: 866-816-2073
Outside U.S.: +1-603-328-1752

Emergency Assistance is available 24/7/365 days a year. 

For information about a particular product or a question about your plan, a change of address, or to submit an insurance claim, call us Monday through Friday between the hours 5AM and 4PM, Mountain Time at 1-877-850-0183.